Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Shipping charges are not refundable unless the package was damaged or lost by the carrier.
To be eligible for a return, your item must be unused and in the same condition that you received it and it must also be in the original packaging.
Gift Cards are a non-returnable item.
To complete your return, we require a receipt or proof of purchase.
If an item is defective from the factory or missing parts, please contact the manufacturer directly first to see if it is covered under their warranty replacement policy.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
DVD that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 days of receiving item.
